Privacy policy
Last updated: September 23, 2026
Vaydr operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Vaydr is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card and financial account information, transaction details, form of payment, and payment confirmation. Payments are processed by our payment providers. We do not store full payment card numbers.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, put in your cart, or purchase, return, exchange, or cancel, and your past transactions.
- Communications with us, including the information you include in messages you send through our contact form or by email.
- Reviews, including the ratings, text, and photos you choose to submit.
- Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information, including how and when you interact with or navigate the Services. This includes pages viewed, clicks, and scrolling, which may be captured through session recording and heatmap tools as described below.
We do not collect biometric information, such as face scans or facial geometry.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you place an order, create an account, submit a review, sign up for emails, use our contact form, or otherwise communicate with us.
- Automatically through the Services, including from your device, through cookies, pixels, and similar technologies.
- From our service providers, when we engage them to enable certain technology and they collect or process personal information on our behalf.
- From our partners and other third parties, such as affiliate, creator, and advertising partners.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information to:
- Provide, tailor, and improve the Services. This includes performing our contract with you, processing payments, fulfilling and shipping orders, handling returns, exchanges, and warranty claims, managing your account, sending order and account notifications, enabling you to post reviews, and recommending related products. We also use it to understand how the Services are used so we can improve them.
- Marketing and advertising. We send marketing communications by email, and by text message only if you have opted in. We also show online advertisements for our products, including on other websites and platforms, based on items you have viewed, added to your cart, or purchased, and other activity on the Services.
- Security and fraud prevention. We use it to authenticate accounts, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone.
- Communicating with you. We use it to provide customer support, respond to you, and maintain our business relationship with you.
- Legal reasons. We use it to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to take part in potential or actual litigation, and to enforce or investigate potential violations of our terms or policies.
Cookies, Pixels, and Analytics Tools
We and our service providers use cookies, pixels, and similar technologies to run the Services, remember your preferences, understand how the Services are used, and support marketing. The tools we currently use include:
- Shopify, for store hosting, checkout, customer accounts, email and forms, and store analytics.
- Plausible Analytics, privacy-focused website analytics that measures visits without using cookies.
- Microsoft Clarity, which records how visitors interact with our pages (such as clicks, scrolling, and mouse movement) and creates heatmaps to help us improve the site. Clarity is set up to mask text you type into form fields.
- Meta (Facebook and Instagram) pixel, which measures the effectiveness of our advertising and helps show our ads to people who have visited our site.
- **Judge.me,** which collects and displays product reviews.
- UpPromote and Shopify Collabs, which track referrals from our affiliates and creators so they can be credited for sales.
For information about the cookies Shopify uses, see https://www.shopify.com/legal/cookies. Most browsers let you remove or reject cookies through their settings. Blocking cookies may affect how some parts of the Services work, and may not fully prevent how we share information with advertising partners. To opt out of the sale or sharing of your information for targeted advertising, see Your Rights and Choices below.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
- With Shopify, vendors, and other service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners, such as Meta, our affiliate program (UpPromote), and Shopify, to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. These partners use your information under their own privacy notices. Depending on where you live, you may have a right to direct us not to share information about you for targeted advertising. You can exercise that right on our Your Privacy Choices page.
- When you direct or consent to a disclosure, such as when we ship you products, or when you use social media features or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce our terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information for the business purposes described above:
| Category | Categories of recipients |
|---|---|
| Identifiers such as contact details and certain order and account information; personal information categories listed in the California Customer Records statute; commercial information such as order and shopping information; internet or other network activity such as usage and device information; approximate geolocation determined from IP address | Service providers who perform services on our behalf (such as hosting, payment processing, fulfillment and shipping, customer support, and analytics); business and marketing partners; affiliates |
In the past 12 months, we have "sold" or "shared" (as those terms are defined in applicable law) the following categories of personal information for advertising and marketing:
| Category | Categories of recipients |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information such as records of products purchased | Business and marketing partners |
| Internet or other network activity, such as usage and device information | Business and marketing partners |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Shopping Through Shopify Channels and AI Assistants
You may also be able to find or buy our products through Shopify-powered channels, such as the Shop app or AI shopping assistants that connect to Shopify. When you use those channels, the platform you're using may collect and process your information under its own privacy policy, and we receive the order and customer information needed to fulfill your purchase.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you live, in order to provide and improve the Services. To help protect, grow, and improve our business, we also use certain Shopify enhanced features that incorporate data from your interactions with our store, with other merchants, and with Shopify. For these enhanced features, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights over that use. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may link to websites or other online platforms operated by third parties. If you follow links to sites we don't control, review their privacy and security policies and other terms. We are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of their information. Information you share in public or semi-public places, including on third-party social networks, may be viewable by other users of those platforms without limitation as to its use by us or by a third party. Including a link does not, by itself, imply our endorsement of that platform or its operator.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit, so we recommend that you do not use unsecure channels to send us sensitive or confidential information.
How long we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, honor warranty claims, comply with legal obligations, resolve disputes, or enforce our contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.
- Right to access / know. You may have a right to request access to the personal information we hold about you.
- Right to delete. You may have a right to request that we delete personal information we maintain about you.
- Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have a right to opt out of the "sale" or "sharing" of your personal information, or of processing for "targeted advertising," as those terms are defined in applicable privacy laws. You can exercise this right on our Your Privacy Choices page. If you visit our website with the Global Privacy Control (GPC) signal enabled, depending on where you are, we will treat it as a request to opt out for that browser and device. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out to the account as well. To learn more, visit https://globalprivacycontrol.org/. Other than GPC, we do not recognize other "Do Not Track" signals.
- Managing communication preferences. You can opt out of promotional emails at any time using the unsubscribe link in any email. If you opt out, we may still send non-promotional emails, such as messages about your account or orders.
You can exercise these rights where indicated on the Services or by contacting us using the details below. To learn more about data processed by Shopify and the rights you may have, visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we will require proof that you authorized them, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by law.
Complaints
If you have complaints about how we process your personal information, contact us using the details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country where you live. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, contact us through the form on our contact page, email us at vaydrsupport@vaydr.com, or write to us at 1710 Keller Parkway #3497, Keller, TX 76248, United States.